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Situation · A letter arrived

Your bank asked for a U.S. tax number. What should you do next?

The letter is a routine identification request, not a tax bill and not an accusation. It does contain three separate problems, though, and mixing them up is what makes this stressful.

By Danilson Ramos · Founder, Atamatax

Updated September 2026

Tax review partner: onboarding in progress. This article has not yet been independently reviewed by a credentialed professional — every figure cites its IRS source so you can verify it directly.

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A letter or a secure message arrived from your bank. It asks whether you are a U.S. person, it may mention FATCA, and it probably asks for a TIN — a U.S. taxpayer identification number — or encloses a form called W-9. If you have lived your whole life outside the United States, this reads like the opening of something serious.

It usually is not. What follows is what the letter actually is, and then the three separate things it is asking you to sort out — because the single most useful thing you can do right now is stop treating them as one problem.

Why your bank is asking

Under FATCA, financial institutions outside the United States identify which of their account holders are U.S. persons and report those accounts. To do that they have to ask, and they have to ask everyone rather than guess. Something in your file — a U.S. birthplace, a U.S. address that was once on the account, a phone number, a standing transfer — flagged you as someone to ask.

That flag is a paperwork indicator, not a finding. Banks are required to follow up on indicators precisely because they cannot tell from the outside whether one means anything.

What the letter is not

  • It is not a tax bill. Your bank has no idea what your income is in U.S. terms, has not applied any threshold, and has not calculated anything.
  • It is not an IRS letter. It came from your bank, under an obligation your bank has. The IRS did not write to you.
  • It is not a determination that you are American. It is a question. Banks apply indicators broadly and get it wrong in both directions.
  • It is not an accusation. Nothing about receiving one of these suggests you did anything wrong.

The three problems in one envelope

This is the part worth slowing down for. People answer these in the wrong order — or answer one and assume the others are handled — and that is where the cost comes from.

The questionWho answers itWhat it turns on
What does my bank need from me?You and your bankTheir form, their deadline, their internal policy. Usually days or weeks.
Do I have, or can I get, a U.S. identifying number?The U.S. governmentWhether you are a U.S. citizen or otherwise eligible for a Social Security number. Months, sometimes.
Do any U.S. tax years need attention?The U.S. tax rules, applied to your own figuresYour income by year, your accounts, your status. Independent of the other two.

They are genuinely independent. You can answer the bank honestly while your number is still being applied for. You can have a number and owe nothing. You can owe nothing and still have a reporting obligation. Treating the bank's deadline as the deadline for all three is what turns a form into a panic.

1. What your bank is asking for

Almost always a self-certification: a statement of your tax residence and status, on the bank's own form or on a U.S. one. Which U.S. form depends on the answer, and this is worth getting right because the two are opposites.

FormWho it is forWhat it says
W-9U.S. personsI am a U.S. person, and here is my U.S. taxpayer identification number.
W-8BENNon-U.S. personsI am not a U.S. person, and here is where I am tax-resident.

Answer accurately. If you do not yet know whether you are a U.S. person, the honest answer to your bank is that you are establishing it — not a guess in either direction. Most institutions have a process for exactly that, because it is common. What you should not do is certify something you do not know to be true; both forms are signed statements.

We cannot tell you what your bank will do about a deadline, an account, or a mortgage application. Those are its commercial decisions and they vary by institution and country. Any page that promises you an outcome there is guessing.

2. The identifying number

If the answer is that you are a U.S. person, the bank needs a U.S. taxpayer identification number. Which one you need is not a choice — it follows from your status, and getting this backwards is the expensive mistake on this page.

  • A U.S. citizen is eligible for a Social Security number (SSN). That is the number, and it is applied for through the Social Security Administration — usually via a U.S. embassy or consulate when you are abroad. It is not fast, but it is the correct route.
  • An ITIN is for people who are NOT eligible for an SSN. That is what the form's own instructions say. A citizen who applies for an ITIN is applying for the wrong number, and the application should be rejected.
If you take one thing from this page: do not let anyone put a U.S. citizen through an ITIN application. It is a common piece of bad advice, it wastes months, and it does not produce a usable number.

Tell your bank the application is in progress. A number that does not exist yet cannot be supplied, and that is a normal state of affairs rather than a failure to comply.

3. Whether any tax years actually need attention

This is the only one of the three that is a tax question, and it is the one the letter cannot answer. U.S. citizens and lawful permanent residents file based on worldwide income against a threshold that depends on the year, the filing status and age — not on where they live and not on what a bank reported.

Two things follow. First, a year below the threshold generally needed no return, and no bank letter changes that. Second, the account-reporting rules are separate from the income rules: the FBAR turns on the combined peak balance of your non-U.S. accounts, so it can apply in a year with almost no income. That is why "I earn very little" is not a complete answer to this letter.

Your bank's reporting and your own reporting are different obligations to different authorities. The bank reporting your account does not file your FBAR for you, and your filing does not discharge anything the bank has to do.

If you are not sure you are American at all

This is common, and it deserves to be treated as its own question rather than assumed away in either direction. A U.S. birthplace usually means U.S. citizenship, but not always. Citizenship through a parent depends on that parent's own citizenship, their physical presence in the United States before your birth, and the law in force on the date you were born — which has changed several times.

Neither your bank nor this site can settle it. It is determined under U.S. law and confirmed by the State Department, typically through a consulate. Until it is settled, do not buy tax services premised on an answer nobody has given you yet.

Work out which part you actually need

If your status is settled and the open question is which years and forms apply to you, that is what the paid diagnostic answers — year by year, against each year's own published threshold. If your status is not settled, start with the accidental-American guide instead; it costs nothing and it is the right first step.

A reasonable order to do this in

  1. Read what the bank actually asked for, and note its deadline. It is usually a self-certification, not a demand for a number you do not have.
  2. Settle your status if it is genuinely open. Everything else depends on the answer, and no tax work is worth buying before it.
  3. Reply to the bank accurately, including "in progress". An honest incomplete answer is better than a confident wrong one on a signed form.
  4. Start the correct number application — an SSN if you are a citizen, and an ITIN only if you are genuinely not eligible for an SSN.
  5. Then, separately, look at the tax years. Check your income for each year against that year's threshold, and check your accounts against the FBAR rules. These are two different tests.
  6. Get help for the part that is actually hard, which is usually the year-by-year question rather than the form the bank sent.

Where Atamatax fits, and where it does not

We can help with the third question: which years appear to have needed a return, which forms follow, and what the deadlines are. We do not contact your bank, cannot influence its decisions, do not obtain SSNs or ITINs for you, and do not determine anyone's citizenship. Those first two problems are yours and the government's; we are only useful on the third.

Not sure which part applies to you?

Three questions, then a suggestion

This points you at the right next step. It is not a tax assessment and cannot tell you whether you have to file — that depends on figures these questions do not ask for.

What would help most right now?
How settled is your U.S. status?
Has the IRS contacted you, or is there a question about whether this was deliberate?

Answer all three to see a suggestion.

Authorities cited

Primary sources (Cornell Legal Information Institute for the US Code and CFR; IRS.gov for forms, procedures, and treaty documents). This page is general information, not individualized tax or legal advice.

Atamatax provides tax preparation support and educational resources. This website does not constitute legal or tax advice.

Frequently asked questions

Why is my bank asking whether I am a U.S. person?#
Because FATCA requires financial institutions outside the United States to identify U.S. account holders and report those accounts. Something in your file — a U.S. birthplace, a former U.S. address, a phone number — is an indicator the bank is obliged to follow up on. It is asking because it cannot tell from the outside, not because it has concluded anything.
My bank sent me a W-9. What should I do next?#
Read what it is asking. A W-9 is the form a U.S. person uses to certify U.S. status and give a U.S. taxpayer identification number; W-8BEN is the form for someone who is not a U.S. person. Complete whichever is accurate. If you do not yet know which is accurate, tell the bank you are establishing your status rather than certifying something you are unsure of — both forms are signed statements.
My bank wants an SSN, but I have never had one. Where do I start?#
If you are a U.S. citizen you are eligible for a Social Security number, and that is the number to apply for — through the Social Security Administration, usually via a U.S. embassy or consulate when you are abroad. An ITIN is specifically for people who are not eligible for an SSN, so a citizen should not be applying for one. Tell your bank the application is in progress; that is a normal answer.
Does a letter from my bank mean I owe U.S. tax?#
No. Your bank has not assessed your tax and has no way to. Whether anything was due depends on your income for each year measured against that year's published threshold for your filing status and age, and on separate account-reporting rules that do not depend on income at all. The letter tells you the question is worth answering; it does not answer it.
Could this affect my bank account or my mortgage application?#
We cannot promise you an outcome there, and would not trust a page that did. How an institution handles an unreturned certification is its own commercial policy and it varies by bank and by country. What we can tell you is the part that is within your control: reply accurately and on time, and start the correct number application if one is needed.
Can I just ignore it?#
Ignoring it does not resolve anything and removes your ability to answer accurately, which is the one part of this that is genuinely in your hands. If the difficulty is that you do not know the answer yet, say that to the bank — it is a better response than silence and a better response than a guess.
If my bank reports my account, do I still need to file an FBAR?#
Yes, if you meet the FBAR rules. The bank's reporting under FATCA and your own FBAR are different obligations, owed by different parties to different authorities. One does not discharge the other, and the FBAR turns on the combined peak balance of your non-U.S. accounts rather than on anything your bank sends.

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