Support
Help center
Operational answers about Atamatax. For tax questions rather than product ones, see every question our guides answer; for deeper tax definitions, see the glossary. For anything we don't cover, email support@atamatax.com.
Getting started
How do I start a return?
Begin on the residency step — no account required for the wizard. We only ask for an email when you want to save progress or pay.
How do I reach a human?
Email support@atamatax.com with your account email and tax year. Support covers account, billing, and product questions; response times are not guaranteed.
Pricing
Filing
How do you handle Form 8621 (PFIC)?
For each supported PFIC input, the engine calculates the selected QEF, MtM, or §1291 path and can generate a draft Form 8621 for review.
I haven't filed for several years. Can you help?
Streamlined catch-up is a separate service with three published tiers: the years are prepared with you after a free eligibility screen, and you sign Form 14653 and file.
Which countries do you cover?
Treaty desks: Switzerland (1996), Denmark (1999), Italy (1999), Germany (1989), United Kingdom (2001), France (1994), Canada (1980), Australia (1982). Four of those — Switzerland, Denmark, Italy, Germany, United Kingdom, France, Canada, Australia, Netherlands, Spain — also have a full country desk. US federal filing itself is not limited to these countries.